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To access ServiceTracker™ content, you will either need an active BlueWater Reporting Corporate License or a paid ServiceTracker™ Annual Subscription.

If you have an active BlueWater Reporting Corporate License you will not need to purchase a ServiceTracker™ Annual Subscription. All ServiceTracker™ features and content are included with your BlueWater Reporting Corporate License. If you do not have a BlueWater Reporting Corporate License, you can purchase a ServiceTracker™ Annual Subscription on our purchase page. To purchase a ServiceTracker™ Annual Subscription you will first need to register a Free User Account.

As of July 2021, the ServiceTracker™ has switched from a weekly newsletter format to an online-only web portal. ServiceTracker™ content will still be available via E-Mail in the form of Service Alert Notifications.

With an active ServiceTracker™ Annual Subscription or a BlueWater Reporting Corporate License, you have the option of receiving ServiceTracker™ content via E-Mail. You can adjust the frequency and other settings for these Service Alert Notifications from your Account page.

You can filter ServiceTracker™ Service Alert Notifications by Carrier, Service, or Trade Region. To apply a filter, go to Account and select Edit Account Information. For best results, try to limit your criteria to only a few selections at a time.

You can adjust notification to only send on a specific day of the week or to send only once a day via the Edit Account Information page. To disable the ServiceTracker™ Service Alert Notifications, uncheck the Enable Service Alert E-Mail Notifications option in the Edit Account Information page and click the Save button. To continue receiving ServiceTracker™ Service Alert Notifications, simply check the Enable Service Alert E-Mail Notifications option and then click the Save button.

After purchasing a ServiceTracker™ Annual Subscription, we must first verify and approve the purchase. Approvals for ServiceTracker™ Annual Subscriptions may take between 1-3 business days. Your payment method will not be charged unless the purchase has been approved. Once approved, you will be notified by E-Mail. You will not be able to access ServiceTracker™ content until you receive the approval E-Mail. It may take an additional 5-10 minutes for activation to occur once the approval E-Mail has been sent.

If you have not received an approval E-Mail within 1-3 business days of purchase, it means that either your purchase was denied, or we have not completed the approval process. If more than 3 business days have passed (excluding US Holidays), you may reach our Sales department via our Contact page.